So my company has contracted themselves out to house a server for one of our clients… and lucky me, my DataCenter was selected to do the housing. Whatever. All it costs me is a little electricity and a run of copper.
Anyway… I received the machine. I was already pre-built with an OS and appz. There’s ALMOST nothing that I need to do to get the machine up and working. This is a beautiful thing. Except…
One of the rules of a DataCenter is simple. Even if you’re not inserting a machine into my domain, it is still residing on my network (which I am responsible for). Therefore, it stands to reason that I should be able to access that machine in some way… even if it’s only in the event of an emergency. Sounds reasonable… right?
Well… this server is merely housed in my site, but the bulk of the Admin work on it is going to be done by Steven Nutjob… of the Connecticut Nutjobs. Steven doesn’t need the machine inserted into my domain… so I would expect him to provide me with AT LEAST the credentials to a local user account on the box.
Mr. Nutjob informed me that HE would be doing all of the Administration on that server… so there would be absolutely no need for me to have login credentials for the box.
Growing rather annoyed by now… but wishing to remain the eternal corporate PC type… I finished setting up his hardware, and then emailed Steven Nutjob that his server was “On” and ready.
Steven Nutjob complained that he could not remotely reach his server.
I informed Steven Nutjob that he would be able to reach his server… as soon as HE manages to magikally remote into his server… so that HE (the sole administrator of this holy box) can configure an IP address on the NIC card. My part was completed. The server has been successfully housed at the site, and is awaiting his superior-like powers of Administration to make it all wonderful. However, if he is experiencing any difficulties, then I will be more than happy to assist him as soon as I have a set of credentials to log into the server with.
I’m expecting a call from my supervisor any minute now.