Meaningful Posts

in the early morning on Thursday, the 25th of August 2005 by Chad

OK, I just want to say…

Veritas Backup Exec Sucks.
Veritas Backup Exec Sucks.
Veritas Backup Exec Sucks.
Veritas Backup Exec Sucks.
Veritas Backup Exec Sucks.
Veritas Backup Exec Sucks.
Veritas Backup Exec Sucks.
Veritas Backup Exec Sucks.
Veritas Backup Exec Sucks.
Veritas Backup Exec Sucks.
Veritas Backup Exec Sucks.

And oh yeah, did I mention it also blows?
Backing up your data is not supposed to be this difficult. They’ve only been doing it for oh… 40+ years now?

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29 Responses to “Meaningful Posts”

  1. Anarchy Says:

    Oh, I concur… and you know what sucks more.

    Upgrading it… I just went from v9 to v10… and it was a pain in the a$$.

    I’ll say it again…

    Veritas Backup Exec Sucks.
    Veritas Backup Exec Sucks.
    Veritas Backup Exec Sucks.
    Veritas Backup Exec Sucks.
    Veritas Backup Exec Sucks.
    Veritas Backup Exec Sucks.
    Veritas Backup Exec Sucks.
    Veritas Backup Exec Sucks.
    Veritas Backup Exec Sucks.
    Veritas Backup Exec Sucks.
    Veritas Backup Exec Sucks.

  2. Tom Says:

    Stop trying to backup to cassette…

  3. Chad Says:

    Cassette? I’ve been recording on 45 albums.

  4. Dave Byers Says:

    I totally agree. Veritas sucks. Our company finally replaced Veritas with CommVault. Software works and finally have found a company that cares about its customers.

  5. Joe Says:

    Commvault is the poorest excuse for enterprise backup software that exists on the market today. The engineers *do* care about their clients; too bad that their software is poorly designed and scales horribly. If you are a shop with 20 machines, Commvault is your golden child. More than that? Prepare to patch early and often. Prepare for the environment to continue to stay broken. Prepare for “vaporware” promises.

    Commvault Sucks!
    Commvault Sucks!
    Commvault Sucks!
    Commvault Sucks!
    Commvault Sucks!
    Commvault Sucks!
    Commvault Sucks!
    Commvault Sucks!
    Commvault Sucks!
    Commvault Sucks!
    Commvault Sucks!
    Commvault Sucks!
    Commvault Sucks!
    Commvault Sucks!
    Commvault Sucks!
    Commvault Sucks!
    Commvault Sucks!

  6. corp Says:

    symantec livestate bitches thats the shyte.

  7. snapperhead Says:

    Haven’t had issues with the Veritas software since 2003. Tried CA (hated it) and Legato (bug-ridden and crash-prone), as well as some low-end damn-near freeware crap ’cause a customer didn’t want to pay for open file agent capabilities. Even tried using NTBackup. Only Veritas worked right out of the box. Anybody got any other decent enterprise class storage and backup software? Or better yet, steer me away from the FOD.

  8. Frustrated Says:

    Veritas Sucks.

  9. Chad Says:

    Steer you away from the FOD? Foreign Object Damage?

  10. Doug Says:

    Backup Exec Sucks! I should not have to keep revisting issues with this crappy software. I don’t want media sets and append periods, etc. I WANT TO BACK UP MY DATA! And with how confusing it is, it is really useless. It fails waaaaaaaay to often.

  11. IHateVeritas Says:

    If you want a nightmare, buy Backup Exec. The most buggy, slowest, hardest to use software I have ever encountered in over 15 years.

    This product truly sucks!

  12. GetAClue Says:

    Here’s one clue on purchasing software. Go to Amazon or Bookpool and search for 3rd party books that allow you to “Master product you are considering”. If there are no titles, as in the case of CommVault, don’t buy that POS.

  13. AngryTom Says:

    Legato Networker is a miserable POS. It hasn’t been stable since the 6.x series (2-3 years ago?). Support is OK (not great), but the product is horrible. Crashes regularly. Performance is good, when it works. Exchange restores are rarely successful. Requires daily workarounds to keep it limping along. They allow bugs to go unfixed WAY too long for a company in the “data protection” industry. I use NTBackup often because I don’t trust Legato. Bottom line: I no longer trust my backups, and I’m building a business case to get rid of them.

    Our DBA often sings the following about Legato, to the tune of “Hotel California”: “You can back up any time you like…. but you can NEVER restore…”

    Anyone out there using BakBone? How about MS’ backup/restore product? Can’t be worse than Legato. Seriously.

  14. Hamsjael Says:

    bacula: http://www.bacula.org/ !!
    Just implemented this EXCELLENT piece of Open source (free) software on a Debian server. Works like a charm. but if you need backups of exchange, SQL etc. you have to combine it with NTbackup.

    Its i bit tricky to implement, but when you are done you KNOW how it works. The install is NOT a Next -> Next -> OK affair like backup exec (btw that shit reeeaally sucks hard ;-).

  15. JoeSmoe Says:

    TSM RULES!!!!!!!!!! Get rid of all of them and move to TSM :)

    We just moved to TSM and we will never go back to anything else!!

  16. bryan Says:

    I have been using Bakbone for a number of years now. My best advice for that software is STAY AWAY. The support is terrible. Their heads are so far up their own asses its ridiculous. Its almost as if they are allowing you, the wee peon, the privilege of using their prestigious divine software. You have better have LOTS of money to deal with them, and then don’t count on actually getting the help you seek. And to top it off, their software isn’t really that good or reliable.

  17. Chad Says:

    I think I’m going to set up a poll… best backup software.

    BTW, does anyone use AMANDA?

  18. billy_bathgates Says:

    I am using/helping manage a largish TSM installation, and I must say, it is a big, hulking, non-intuitive, too clever-by-half overengineered piece of shit, with way too many programmers writing way to many features and secret handshakes. You must keep an entire copy of everything you have backed up from all your systems on site. Since this is usually A HELL OF A LOT OF DATA, it’s generally done on a big tape library. As this data pool changes, things on it get expired and reclaimed, resulting in a ton of daily tape activity. Now, if you get an error on one of these tapes, you must manually move all the data you can move off that tape, and get back anything you can’t by recalling (usually A BUNCH) of tapes from offsite!

    what they call a ‘web client’ is actually a web server, which (I guess) is a TSM client, which is (maybe) why they call it a web client. It’s impossible to learn ‘just enough’ about TSM to do what you need to do, you have to sign up in blood to the brotherhood and give away half your brain real estate to learn their (shitty, non-intuitive) secret handshakes. It doesn’t sound like many of these giant canned ‘enterprise backup systems’ are any better. Is sounds like backup exec has just as confusing a ‘feature set’. And Commvault - is that not only for windows (and therefore not enterprise backup)?

    From a DR only perspective (all I really care about), it would be so much simpler and foolproof just to backup from a STORAGE perspective, not a system perspective. Of course this has issues of its own, but this is basically the way we back up OpenVMS systems, and I feel a hell of a lot more confident about those backups than the TSM ones, desipte the MANY man hours that have been spent trying implement, test, and comprehend TSM.

    Commants?

  19. billy_bathgates Says:

    Oh yeah, the comment made by bryan about bakbone is right on with so many ‘vendor solutions’. I keep running into this. What is it about software developers that makes them think they are God’s gift to the world, they are so smart and end users are so dumb, that they can jump in reinvent the wheel without any knowledge of the context and the history of how things have been done, make up their own rules, and we are supposed waste massive money and hours implementing their alterative universe and thank them kindly for the privilege?

    Arrogant jerks.

  20. tsm master Says:

    i agree tsm sucks . if you want a backup and restore utility dont get this .
    if you want a ‘total solution’ this is a system for you.

  21. UB King Says:

    UltraBac (http://www.ultrabac.com) is the best and, by far, the easiest to use. It’s DR product (UBDR) has been out and working solidly longer than any other that I know of…especially BE.

    I’ve also stopped many of my customers from using tapes - going fully to NAS/SAN backups as they are easier to setup and, especially, work great for offsite data streaming. This gets rid of tapes and tape storage; as well as worrying about tape degradation.

    While UltraBac has an FTP option, any streaming software solution can be used.

  22. Tim Says:

    In my experience the software only sucks if it is set up incorrectly. A agree that TSM isn’t the easiest to set up but can be solid as a rock. Currently, I am using TSM to protect 400+ systems at our HQ location including AIX, Windows (all versions), clusters (AIX and Wintel), databases (oracle, SQL). When you are working with a large enterprise we don’t want some half baked product so we stick to the industry leaders. BTW, I have had great sucess using multiple versions of backup exec as well. Word to the wise - RTFM.

  23. cbar Says:

    Commvault has been a nightmare for our company - we’ve had it 1 1/2 years. It’s been an endless stream of issues. Incredibly frustrating for all of us that deal with it.
    Can’t believe it keeps winning awards. How? Why? I’m beginning to get suspicious that all the positive comments in forums/blogs about backup software are sponsored by the backup companies themselves.

  24. Chad Says:

    Commvault… the company i work for is doing upgrades to their commvault software. We’re in the planning stages, and just found out there is a requirement that you remove password length checks in your entire domain before doing an upgrade?
    What the hell kind of requirement is that?

  25. JoeSmoe Says:

    Tim, I completely agree…..who said IT is suppose to be easy. If it was then we would all be out of a job. I can’t tell you how many times I have said RTFM. In fact I have copies of the manuals so every time somebody comes to my desk I open the book and start looking. They get the hint and usually stop asking questions and look for themselves. But I do have to admit some manuals from some vendors are not the most helpful. NetBackup being one of them.

    Again TSM rules the roost for large scale environments. We have 2000+ servers. However, we are starting to look at NetApp and its available tools….very cool stuff.

  26. Johnny Says:

    For those that love Veritas Netbackup (6.5.1 or any other version), try this: backup and restore Sharepoint Portal Server 2003 Document level items.

    Guess what! It doesn’t work using the Netbackup software! Symantec Netbackup does not successfully backup and restore document level items for Sharepoint 2003.

    However, CommVault works like a charm; document level backups are the norm with CommVault. For the non-believers, try it with Netback 6.5.1, and show proof that it works. I can prove it does not, as of this date anyways. Hopefully, for Symantec’s sake, they will patch their software so it does work.

  27. (deriuqer) emaN Says:

    Still nobody said something about AMANDA. I used it at this company on the oldest and slowest computer, some 166MHz processor machine, some RAM and Suse Linux 7, and though it took me a lot of time (for the learning curve of Linux in general), AMANDA never failed to backup my NT shares on a DLT - um - yes, I was also able to _restore_ data again…
    On the other hand, at my customer’s site we stopped using CA ArcServe for windows: to complicated to use.
    Has anyone some strong opinions on REV Drives? I do!

  28. Chad Says:

    I’ve heard good things about AMANDA myself. Can you backup system state directly with AMANDA? Also, is it easy for each client agent to configure what gets backed up on each system, or is it a job for a central console?

  29. billy bathgates Says:

    To those saying - “who said IT was supposed to be easy” I refer you to A. Einstein, “Everything should be a simple as possible, but no simpler”.

    TSM, in particular, is way too complex for what it is. It also has some basic premises, which are no doubt not mentioned in the pre-sales glossy brocures distributed on the golf course.

    One of these, which I have already mentioned, is maintaining an onsite copy of everything that has been backed up - aka the ‘primary storage pool’. Since by default you keep like 30 versions of files, you can imagine how much data this is, especially if you’re backing up databases with (e.g.) TDP.

    The TSM primary storage pool is really a perfect candidate for data deduplication - if the numerous copies of the OS kept around could be deduped and put on disk, wow that makes things a lot better.

    Another huge design flaw is in the way tape libraries are handled. A storage pool cannot span tape libraries. Thus If you have two libraries and one of them becomes unusable, the other one cannot pick up the slack, because you can’t pool libraries for use in a storage pool.

    The command structure is also horribly convoluted, and figuring out how to program the daily schedule is understated as merely daunting. and it is compute resource intensive.

    Like someone once said, choosing backup software is like voting for political office, which one sucks the least. In this respect, TSM may suck less eagerly than some other packages - it doesn’t routinely crash, and it does correctly backup data.

    This is why I think we should at least start consider replication, CDP, etc… as better, easier solutions for DR. We should think of DR as backing up/restoring the storage, and get rid of obstacles presented by OSes and applications to this. In particular Oses and apps need to provide a state freeze/thaw so the storage is consistent during the time a storage snapshot is taken. OSes need to have bare-metal restore capability designed-in so a different server can be booted from the same system image on storage with a minimum of fuzz (so much for billyOS!)… We should have the ability to back up deltas freom block-level storage objects…

    Admittedly my mindset is storage/SAN centric, but for a large shop, wouldn’t this make things a LOT easier?

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